Injury Management Specialist

Job description

• Manage work and non-work-related illness or injury cases with a strong focus on early invention.
• Manage workers compensation claims and non-work related illness or injury to ensure successful return and/or recovery at work.
• Provide proactive coaching and advice to the HR Business Partners and relevant people leaders in order to support return to work outcomes and employee safety and wellbeing generally
• Maintain appropriate records of injuries and illnesses occurring at the workplace in accordance with legislative requirements and provide relevant reports.
• Support the monitoring and review of  Work Health and Safety (WHS) Management System.
• Assist with reviewing trends in incident data to identify and address WHS risks.
• Work in collaboration with the People Experience team to implement emergency management procedures and consistently apply relevant legislation and policy.
• Support employee consultation on matters affecting health and safety, with a focus on injury prevention.
• Support the monitoring and review of the WHS Incidents.
• Employee Relations and Escalated Advisory
• Provide day-to-day support and advice on a range of employee relations matters to guide and support people leaders and team members, in collaboration with the Business Partnering team.
• Manage employee relations cases from start-to-end and provide proactive advice to support people leaders and team members in achieving mutually agreeable outcomes in a timely manner.
• Analyse and provide oral and written advice on employee relations matters in consultation with key stakeholders.
• Collaboration with Manager, ER Strategy and ER Lead to ensure cases are managed in line with appropriate legal advice.
• Research and analyse complex employee relations matters and recommend solutions which are appropriate and consistent with relevant legislative frameworks, industrial instruments and best practices.
• Interpret, analyse and provide advice on a broad range of employee relations matters, consistent with legislative frameworks and precedents and in a matter that ensures understanding and acceptance.
• Contribute to the development and implementation of employee relations initiatives, including a case management toolkit with templates and precedents to support achieving our strategic employee relations objectives.
• Coach, support and influence people leaders and stakeholders in the ongoing development of employee relations processes and procedures, to support operational excellence.
• Contribute to driving a shared sense of direction, a culture of performance, accountability and service and ensuring a collaborative working approach with all other business areas.

• Demonstrated experience working in human resources, employee relations and work health & safety in a large organisation.
• Employee relations experience working in the NSW Public Sector
• Highly developed verbal and written communication skills
• Developed understanding of and interest in employment law and work health &safety laws