On April 27, 2023, Charterhouse Recruitment was one of 21 suppliers recently recognised by KellyOCG®, the outsourcing and consulting group of Kelly, with a Supplier Excellence Award for providing superior workforce solutions with a focus on service, results, and a strategic partnership that made a significant positive impact on the KellyOCG business. Award winners represent top-performing suppliers across North America, EMEA and APAC and are less than 1% of the total KellyOCG supply chain, which includes 3,000 active partnerships across 140 countries.
The annual Supplier Excellence Awards celebrates this year’s honourees, which included five diversity-owned suppliers within the KellyOCG Supplier Excellence and Going the Extra Mile award categories and a Rookie of the Year award recipient.
The team at Charterhouse is proud to be recognised for the second year in a row as one of the Supplier Excellence Award winners globally, with only 3 located in APAC! As a winner in this category, our team was evaluated on performance across several programs for hires, response and hit rates, legal compliance, and operational partnerships with Kelly stakeholders.
Charterhouse Specialist Division Manager Stuart Jeltsema and Senior Recruitment Consultant Brooke Dover attended the Kelly Offices to receive the award. Stuart Jeltsema commented:
“The entire team are very proud to receive the award, especially for the second year in a row. Charterhouse was only one of three agencies in Australia who received the award, which is an exceptional achievement considering Kelly is working with 300 agencies across the NSW Government. Our commitment to delivering exceptional service for both the clients and candidates alike ensures that an organisation like Kelly hold us in high regard. Amazing job everyone!”
Upon being notified of Charterhouse’s receipt of the award CEO Jason Darbyshire was quick to thank the team for their outstanding commitment to delivering exceptional customer experience.
“It’s my great honour for the team at Charterhouse to be able to receive the award from Kelly for a second time. Our credo of “People Over Placements Always” guides our engagement with our customers as we strive to achieve our continual goal of “delivering a remarkable customer experience”. Getting feedback from our customers that they have had a happy experience means everything to us, and for us, this award is that!”
Charterhouse Partnership Director of Technology, Project Services, Business Intelligence & Analytics, Justin Cray commented:
“Receiving this award is a source of great pride for me, given the importance of both the NSW Government and Kelly OCG as clients and partners, respectively. Knowing that our team consistently sources exceptional talent while also maintaining compliance and a positive working relationship is truly fantastic news. We remain committed to achieving three consecutive awards and will do everything in our power to make it happen.”
“With the continued tightening of labour markets across the globe, our global supplier community is vital to supporting our clients with innovative talent solutions that solve their toughest workforce challenges. Congratulations to our 2022 Supplier Excellence Award winners for their strategic partnerships, outstanding service, and for delivering superior results.” said Pam Sands, vice president for Kelly.
Supplier Excellence Award winners are evaluated on impact, performance, the number of KellyOCG programs they support, compliance with legal and operational partnerships with stakeholders.
KellyOCG President Tammy Browning commented: “At KellyOCG, we have an unrivalled global talent supply chain with 3,000 active partnerships across 140 countries working with some of the best suppliers around the world. It’s an honour to recognize our supplier community each year for raising the bar on program performance, service, and delivery. We appreciate their partnership and look forward to continuing to connect organizations with the talent they need to thrive.”
