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Call Centre & Customer Service

Customer Assist Coordinator

Job details

Location: New South Wales
Salary: $35 - $38 per hour
Job Type: Contract
Discipline:
Reference: V-125826
Posted: 5 days ago

Job description

  • Customer Assist Coordinator
  • ASAP Start Date | Hybrid Flexibility
  • 6 months assignment
  • Sydney CBD
  • $35-38 per hour plus super
 

Our client is a leading property and infrastructure organisation known for their focus on sustainability, innovation, and creating urban spaces that improve quality of life.  They operate in a wide range of sectors including residential, commercial, and industrial real estate development, as well as infrastructure projects.

They are looking for a Customer Service Coordinator to join their team for a 6-month assignment, with the potential to extend beyond that. You’ll be welcomed into a team that offers in-depth training and continuous support, ensuring you have everything you need to succeed in the role.


About the Role:
  • Provide excellent client service by handling inquiries and resolving issues.
  • Communicate clearly and professionally with clients and teams, both verbally and in writing.
  • Support team operations with administrative tasks like scheduling, data entry, and document management.
  • Manage multiple tasks in a fast-paced environment, adapting to changing priorities.
  • Maintain a positive, professional approach in all interactions.
  • Collaborate with team members and departments to support business objectives.
About You:
  • Experience in inbound and outbound contact centres is essential.
  • Proficient in Word, Excel, and Outlook.
  • Strong customer service skills with a proven ability to meet diverse client needs.
  • Able to make informed, effective decisions.
  • Excellent communication and interpersonal skills.
  • Skilled at identifying issues and developing solutions.
  • Committed to delivering exceptional customer service.
  • Proven ability to work cooperatively in a team environment.

Please note: Candidates must be Permanent Residents or Citizens of Australia to be considered 

How to Apply
If the above sounds like you, please hit APPLY for a confidential discussion