Job details
| Location: | Grafton |
| Salary: | $34.58 per hour |
| Job Type: | Contract |
| Discipline: | |
| Reference: | V-120751 |
| Posted: | 10 days ago |
Job description
Job Title: Call Centre OperatorLocation: Grafton NSW 2460
Pay Rate: $34.58 per hour + Superannuation
Employment Type: Temporary Contract (6 January 2025 – 28 February 2025) – possibly extend
Hours of Work: Maximum 7 hours per day, 35 hours per week
About the Role:
Our client is seeking a motivated Call Centre Operator to join their team in Grafton, NSW. This role is pivotal in delivering high-quality, customer-centric services in a fast-paced environment. You'll have the opportunity to support the team with administrative and operational tasks, ensuring a seamless experience for their clients.
This position is based on site at their Grafton office, so candidates must be able to commute daily to the location.
Key Responsibilities:
- Provide exceptional customer service by understanding customer needs and delivering tailored solutions.
- Adapt to new processes, procedures, and technologies as service requirements evolve.
- Use multiple computer-based systems efficiently to support business operations.
- Take ownership of customer interactions from first contact to resolution.
- Collaborate with team members to ensure service excellence.
About You:
They’re looking for candidates who demonstrate the following:
- Knowledge and/or experience in a customer-centric service environment.
- Ability to adapt, learn and implement new processes, technologies and work methods.
- Proven ability to build rapport and take ownership of the customer experience.
- Experience using multiple computer-based systems and the ability to quickly learn new software.
- Flexibility and reliability to work onsite at the Grafton office.
How to Apply:
If this role sparks an interest and you feel like you tick the boxes, please click ‘APPLY’ now.
Note, only successful applicants will be contacted.