Change Manager

Job description

• Deliver Change Strategy for Council’s OneCouncil ERP system deployments.
• Design and implement a Change Management Plan to operationalise the Project’s Change Strategy
• Lead the Change Management team.
• Uplift Change Management capability and maturity, as well as leveraging Council’s existing change agent networks and processes.
• Adapt the strategic change approach through the various stages of the program.
• Work closely with program stakeholders, both business based, and delivery focused, such as the PMO, to maximise uptake of the solution.
• Plan and oversee training preparation and delivery.
• Manage successful delivery of project communication activities.
• Ensure that stakeholder analysis is undertaken and managed appropriately throughout the project lifecycle.
• Build strong relationships with stakeholders across the organisation to work collaboratively and foster buy-in

• Experience delivering a Change Management capability within a digital transformation program.
• Understanding of change delivery in a project delivery focussed context.
• Understanding of Local government processes, services, and goals.
• Ability to lead and inspire a Change Team and change network.
• Demonstrated track record of implementation of change strategies, plans, and materials that successfully deliver project and organisational objectives.
• Superior stakeholder management skills with experience in managing a complex range of stakeholders in a political environment.
• Prior experience ensuring training needs are delivered and support successful change.
• Strong written and verbal communication skills to achieve cut through with key audiences.
• Tertiary qualification in a relevant discipline (Business, Leadership, Psychology etc) and Change Management qualifications or equivalent experience