Business Support Officer

Job description

• Previous administration experience essential | Experience with TechOne will be considered an advantage.
• Represent a Local Government authority providing excellent service to members of the community 
• Own transport required | 3-month temp opportunity   

• Manage and action a high volume of service requests.
• Respond to queries from customer service and residents in a timely manner.
• Support the team in operational processes and communication.
• Providing accurate and timely information to members of the public via telephone and email, focusing on data-related inquiries.
• Supporting the Council's positive image by delivering services and advice in a courteous and efficient manner.

• Experience in an operational environment is preferred.
• Strong attention to detail.
• Ability to develop visually appealing documents and templates that are clear, easy to read, and compliant with legislative and corporate standards.
• Proficient in formatting correspondence and Council documents (e.g., reports) in accordance with the corporate style guide.
• Experience in inputting and maintaining accurate information in Council databases in a timely manner.
• Skill in ensuring the accuracy of documents and templates to align with corporate style requirements.
• Proficient computer skills.
• Excellent written and verbal communication skills.

• Grow your Local Government knowledge and understanding.  
• Work with a Community based organisation and help drive and deliver change.  
• Immediate start opportunities.