Job details
| Location: | New South Wales |
| Salary: | $42.26 per hour |
| Job Type: | Contract |
| Discipline: | |
| Reference: | V-116799 |
| Posted: | 29 days ago |
Job description
Job Title: Customer Engagement OfficerLocation: Sydney Olympic Park
Contract: Start ASAP - 28th February 2025
Hours: 24 hours/week (Tues/Wed/Thurs)
Pay: $42.26/hr + super
Role Overview:
Our client is on the lookout for a Customer Engagement Officer, who can deliver exceptional service to stakeholders, community members and visitors. You will manage enquiries via various channels, coordinate communications and support events while maintaining a professional and friendly demeanour.
Key Responsibilities:
- Provide frontline customer service and resolve enquiries and complaints.
- Collaborate with staff on complex issues.
- Promote projects through various communication methods.
- Support community engagement activities for insights.
- Maintain confidentiality and manage records in compliance with policies.
- Proven experience with Salesforce for customer service.
- Strong written and verbal communication skills.
- Commitment to excellent customer service.
- Working with Children Check required.
- Diverse Opportunities: Access a wide range of roles across various industries, allowing you to find the perfect fit for your skills and career goals.
- Flexible Payment Options: Choose your preferred payment frequency—weekly, biweekly, or monthly—ensuring your financial needs are met.
- Dedicated Support: Receive personalised support from our team, including regular updates and feedback, to ensure your engagement is successful.
- Professional Growth: Gain access to industry insights and resources that help you develop your skills and advance your career.