Customer Support Administration Assistant with ref.

Job details

Location:	Parramatta
Salary:	$33.96 per hour
Job Type:	Part Time
Discipline:	Professional Support
Reference:	V-112256
Posted:	4 months ago

Job description

Part Time - Customer Support Administration Assistant - Local Government

Immediate start, initial contract through to 8th August 2024 with possibility to extend
$33.96 per hour + super
Parramatta location
Part time, 15 hours per week
8:00am - 2:00pm Tuesday, Wednesday, Thursday
Drivers licence required
Must be double vaccinated

This position is responsible for Meals on Wheels kitchen duties, receptionist and administration support in the Community Care Team. These teams are involved in a wide variety of work across the community, so this role is an important enabler through highly responsive customer service, sound processes, attention to detail and flexible support to ensure smooth and efficient operations.

We are looking for candidates who have the confidence to work independently and be a quick adapter to be able to start unhindered almost immediately. Experience working in Community based services with elderly and disability would be optimal.

Day to day responsibilities include but not limited to:

Primarily answering the switchboard and relaying messages via Outlook and the inhouse CRM
Data entry
Basic SMS, email and bulk mail communication preparation and delivery
Providing, timely, accurate and courteous receptionist, customer service and administration support
Modify communication and information formats to suit individual customer needs
Assisting with stock control processes including ordering, rotation, inventory and record keeping
Drive Council vehicles when required
Follow processes to raise and receipt purchase orders
Other ad-hoc administration tasks as required

Skills/Experience:

Previous administration experience is essential
Exceptional communication skills both written and verbal especially clear diction over the phone. Experience working in Community based services with elderly and disability would be optimal.
Great attention to detail and ability to manage competing priorities
Experience using TRIM is highly beneficial
Advanced Computer Skills (word processing, mail merging/SMS/data base data entry, Excel, Outlook)
Ability to work independently as well as part of a team

For further information or interest in the role, please email a copy of your resume to Brooke Dover at brooked@charterhouse.com.au

APPLICATIONS CLOSING SOON.

Please note, only shortlisted candidates will be contacted.