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Technology

Production Support Engineer

Job details

Location: Sydney
Salary: Competitive Salary
Job Type: Permanent
Discipline:
Reference: V-122640
Posted: 2 days ago

Job description

Job Title: Production Support Engineer
Location: Sydney
Employment Type: Permanent

About the Company:
Join a global leader in the fintech space, providing cutting-edge solutions that power financial institutions and enable seamless global payments. Be part of a dynamic environment where innovation, reliability, and excellence are at the core of everything we do.

About the Role:
We are seeking a talented Production Support Engineer to provide exceptional service and technical support to our financial institution customers. In this critical role, you will support key software and systems that drive global payment operations, ensuring optimal performance, reliability, and availability.

Key Responsibilities:
  • Provide technical support and service to financial institution clients, ensuring high availability of payment and transaction processing systems.
  • Debug, troubleshoot, and resolve complex technical issues efficiently.
  • Build, administer, and maintain critical systems and infrastructure.
  • Act as the Subject Matter Expert (SME) on company products, offering deep technical insights and solutions.
  • Collaborate with cross-functional teams to enhance system performance and reliability.
Key Requirements:
  • 5+ years of experience supporting payment systems, transaction processing systems, or trading systems from a technical perspective.
  • Strong knowledge of databases and data management.
  • Proficiency in coding with languages such as Linux, JavaScript, Ruby, or Python.
  • Experience working with REST APIs and JSON.
  • Solid understanding of cloud platforms, particularly AWS or Azure.
  • Strong problem-solving skills with a proactive approach to technical challenges.
Why Join Us?
  • Work with a global fintech leader at the forefront of payment technology.
  • Collaborate with talented professionals in a fast-paced, innovative environment.
  • Opportunities for professional growth and development.
  • Competitive salary and benefits package.
How to Apply:
Ready to make an impact in the fintech space? Apply now with your updated resume and take the next step in your career!